Government body aligns Reporting Platform with strategy roadmap
One of the largest departments in the Victorian government, this department is responsible for tracking and maintaining various resources in our environment. They focus on improving Victoria's liveability and creating a connection between the people and their communities. This institute works on managing local governments and environment-related emergencies to maximise relations between the citizens, infrastructures and economy.
Business Problem
The Department was looking for a way to ensure the data used for internal and public reporting was readily accessible and locally focused. They needed to create and utilise both a local and online interactive tool that would allow users to drill down into the data to provide accurate and reliable information most relevant to their area of interest and geographical location. These reports would include numerous maps, figures, tables, graphs and charts as well as the ability to explain and contextualise the importance of these reports. The department also needed the tool and data accessibility to be completely scalable and easy to understand.
Approach
Automated deployment of BI Cloud Platform:
Driven by the AGILE methodology coupled with Infonyx's service delivery solution, a turnkey cloud platform that’s ready to use.
Partitioning of data visualisation environment:
Maintaining and auditing user access management and report flows.
Enabling self-service capabilities:
Enabling end-users to respond easily to changing business questions and needs when developing insights and reports.
Continuous engagement:
On-going support for the delivered solution via our smart engagement
Solution
The team at Infonyx provided a holistic approach to this solution, providing the data connectivity requirements with each department needed as flexible solutions while a data strategy was formed around the reporting tool Tableau at its core.
To support the rollout of the Tableau interactive reporting tool software, Infonyx’s approach to ensuring enterprise-wide adoption included a slew of managed service assistance across a number of different micro-projects including dashboard templates and data connectivity automation.
Infonyx also offers ongoing training and user enablement courses with varying levels of difficulty to ensure everyone has the right training they need depending on their reporting requirements.
As an added level of support for this major department, Infonyx has also embedded our Engagement Portal, allowing users an easy and convenient way to lodge new requests for service, raise incident tickets and engage with the right people for their requirements.
Business Benefits
Reduced Cost of Implementation with core platform delivered in 2 weeks – ready to integrate with DELWP landscape
Onshore offshore support model reducing the cost of support
Reduced TCO with an integrated end-to-end service model
Turn Key Managed service framework reducing the time to market