Smart Engagement

Smart Engagement

With the Infonyx Smart Engagement Platform, support is at your fingertips. A fully customisable, self-service support platform, with SLA management, automated prioritisation and incident management, the Infonyx Engagement Platform is a ticketing support system that is easy to use, easy to implement and fully functional from the get go.

Raise tickets, initiate an effective change management request, and manage service requests all through the self-service portal. Build enterprise-wide enablement through access to the Knowledge Base and FAQ's.

Powerful, flexible and ready to scale to meet the needs of your business, the Infonyx Smart Engagement Platform is the perfect way to help your team build the confidence you need and tackle any query head on.